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A diverse group of disability support workers and managers in a welcoming office setting. A woman answers a phone calmly during work hours, reflecting respectful communication and a strong Right to Disconnect policy.
Culture Counts

Right to Disconnect Law: Operational Implications for NDIS Providers

The Right to Disconnect is now law—but what does that mean for NDIS providers?
This in-depth analysis explores the operational, legal, and cultural implications of Australia’s new Right to Disconnect legislation for disability service providers. From rostering and on-call protocols to workforce wellbeing and client continuity, the report outlines how NDIS organisations can comply with the law while maintaining high-quality care. With practical recommendations, sector comparisons, and implementation strategies, this is essential reading for leaders navigating the shift toward healthier, more sustainable workplace practices.

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